Reference

Terms That Govern Your 55gt99 Account

Before you open an account or make a deposit via bKash, Nagad, or Rocket, these terms set out exactly what you agree to and what we commit to in return.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWallet use includedSupport contact available

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What These Terms Actually Cover

55gt99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you create an account on 55gt99. They cover how your account is opened, how your wallet balance is managed, and the rules around deposits and withdrawals made through bKash, Nagad, and Rocket. Your account is personal — you may not share

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login credentials or allow another person to transact on your behalf. We reserve the right to suspend or close accounts where we identify misuse, duplicate registrations, or activity that contradicts these terms. Withdrawals go back to the same wallet method used for the deposit: a bKash
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deposit returns to your bKash number, a Nagad deposit returns to your Nagad account, and a Rocket deposit follows the same path. Any account balance that remains inactive for an extended period may be subject to the dormancy clause detailed in the full policy document. Eligibility
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to hold an account and access the lobby depends entirely on your local law and the regions we currently support — we do not make legal determinations on your behalf, so please verify this yourself before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY STANDARDS

How We Protect and Manage Your Account

Security and fair account handling sit at the centre of how 55gt99 operates. Your account data is stored with encryption, and login sessions require OTP verification to your registered mobile number — the same number tied to your bKash, Nagad, or Rocket wallet. We do not share your personal data with third parties except where required to process transactions or comply with applicable regulations. If you believe your account has been accessed without your permission, contact support immediately and we will place a temporary hold while we investigate.

OTP Login Verification

Every login triggers a one-time code to your registered mobile number, blocking unauthorised access even if your password is compromised.

Data Retention Policy

We keep your account records for as long as your account is active and for the period required by applicable regulations after closure.

Transaction Records

A full log of your bKash, Nagad, and Rocket transactions is available in your account wallet history — accessible any time from the mobile dashboard.

Terms Change Notice

When we update these terms, we notify you via the contact details on your account before the changes take effect, giving you time to review them.

REACH OUR TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you want to dispute a transaction or request a change to your account details, our support team handles those requests directly. We aim to respond to account and policy queries within one business day. Reach us through any of the channels below — available for Bangladesh accounts.

Live Chat Start a chat session from the account dashboard. Live chat handles account queries, wallet questions, and terms clarifications in real time.

Email Support Send a detailed message to our support address listed in your account settings. Include your registered mobile number so we can locate your account quickly.

Help Centre Our help section covers common terms questions, wallet verification steps, and account access issues with step-by-step answers.

Common Questions About These Terms

If your question is not here, live chat or email support can give you a direct answer tied to your specific account situation.

Yes. All wallet transactions — bKash, Nagad, and Rocket — are covered under these terms. The rules around deposit routing, withdrawal paths, and account verification apply to every method.

Access depends on your local law and the regions we currently support. We do not make legal determinations for you — check your eligibility under local regulations before opening an account.

Submit a closure request through live chat or email. We process the request, return any remaining wallet balance to your registered payment method, and close the account within the timeframe set out in our full policy.

Contact support through live chat or email within the dispute window stated in the full terms. Include your transaction reference and registered mobile number so we can investigate promptly.

No. We notify you before any material change takes effect, using the contact details registered to your account. Continuing to use the account after that date means you accept the updated terms.

The full terms are available in the legal section of the 55gt99 website. Your account dashboard also links directly to the current version so you always have access to the latest text.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Info55Gt99 Glossary Info55Gt99 Banking InfoFAQ

Terms That Govern Your 55gt99 Account

How We Protect and Manage Your Account

How to Contact Us About These Terms

Common Questions About These Terms

01 Do these terms apply to deposits made via bKash, Nagad, and Rocket?

02 Can I use 55gt99 if I am based in Bangladesh?

03 What happens if I want to close my account?

04 How do I dispute a transaction on my account?

05 Can 55gt99 change these terms without telling me?

06 Where can I read the complete terms document?

Terms & Conditions

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